We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

• Email
• Online Form
• Telephone
• Fax
• Mail

Email:

Due to those that abuse the system with spam emails we are not listing our email address directly.  You may contact us via the online form just below.  This form will send your request directly to our email address.

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.

Online Form:

Please send any specific information about your request:

Telephone:

1-208-659-5442
Monday to Friday   8:00am to 6:00pm (PST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.

FAX:

1-208-689-3755

Mail:

Send your inquiries to:

Madison River Log Homes, LLC
Attention: Ron & Jolene Rohrs
P O Box 809
Kellogg, Idaho
83837